Less admin, fewer scams: Smarter tools for small business

Small businesses often build up a mix of software, subscriptions and digital tools over time, which can lead to unnecessary costs, duplicated systems and security gaps.

This practical workshop will help business owners take a more considered approach to their technology by identifying opportunities to simplify and consolidate everyday systems, get more value from the tools they already pay for, and strengthen the way business and customer information is protected.

We will cover common cyber risks facing small businesses, including scams, invoice fraud and impersonation, along with practical security improvements that can be implemented without making technology more complicated.

The session will also look at where AI can genuinely save time and reduce administration, how it is changing the threat landscape, and what businesses need to consider before using AI tools with sensitive or customer information.

By the end of the workshop, participants will be able to:

• identify opportunities to simplify and consolidate their existing business technology
• recognise where duplicated or poorly managed systems may be creating unnecessary cost or risk
• make better use of the software and digital tools they already have
• identify common cyber security weaknesses and practical ways to address them
• recognise common scams, invoice fraud and impersonation techniques, including those enhanced by AI
• understand key considerations when using AI tools with business or customer information
• identify practical technology and security improvements they can implement in their business immediately.